Bring appointment requests together and assign clear ownership.
Allacuityedge gives every patient a faster answer
Support software for independent healthcare clinics to organise appointment requests, coordinate responses and keep every conversation in context.
What Allacuityedge does
Shared support inbox
Bring appointment requests together and assign clear ownership.
Saved knowledge
Turn proven answers into consistent, useful responses.
Status visibility
Let patients know what changed and what happens next.
How it works
From first touch to real results, without the guesswork.
Connect channels
Collect incoming appointment requests in one team workspace.
Set ownership
Route each request by type, priority or account.
Learn from patterns
Use recurring questions to improve answers and operations.
Questions, answered
Can several people work from one inbox?+
Yes. Assignment and internal notes keep collaboration clear.
Can we keep our existing support channels?+
Yes. The workspace is designed to bring current channels together.
Make every response feel informed and on time.
Reach out and tell us what you are working on.
See what we do»